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Human Factors Engineering

A discipline that takes into account human strengths and limitations in the design of products to ensure safety, effectiveness, and ease of use.

Engaging Users in Product Development

Eclipse routinely conducts user experience and design research to support product development efforts for our medical device, consumer, and commercial product clients. Our research findings supply insights for improvement and help verify our designs are intuitive, satisfying, efficient, and safe for your customers. We understand how to employ users in the product development process to discover their unmet needs and reduce risks bringing products and services to market.

Human Factors Engineering Process
1
Phase 1
Recruiting Users
Our research findings’ validity depends on having users with appropriate backgrounds to participate in the research. We endeavor to determine those backgrounds and range of experiences that represent the product’s target users. We then contact individuals directly and screen for desired profiles.
2
Phase 2
User Research
A product’s users are often an untapped resource for obtaining ideas and defining requirements. We employ several different techniques such as one-on-one interviews and group discussions to become familiar with users’ backgrounds and learn about their goals and any potential obstacles to using a new product. We seek to know users’ interaction with a product and their environment from a 360-degree perspective to ensure our designs are compatible and innovative.
3
Phase 3
Design Research and Usability Evaluations
To guide the innovation process, we conduct formal, generative research with prospective users to obtain their reactions to early design artifacts and interactive prototypes. We direct them to walk through typical use scenarios to validate our designs’ intuitiveness, speed-of-use, efficiency, and safety and to learn any opportunities for enhancement. We refine our designs and establish a preferred direction based on our informed insights and users’ needs and preferences. Compelling product concepts emerge from users’ feedback and clever design iterations.
4
Phase 4
Documentation
Formal reporting of all testing findings is provided as well as risk analysis and mitigations that are presented as recommendations for change.

Research and Testing Experience

Our Facility
We support research and testing activities with a spacious on-site observation laboratory equipped with audio and video recording capabilities. The laboratory can be readily configured to resemble a conference room, a living room, or a hospital room. Our clients enjoy viewing first-hand users’ impressions from behind a one-way mirror.
Monitoring
  • Bedside vital signs monitor
  • Blood glucose monitor
  • ECG telemetry monitor
  • EEG monitor
  • Urine output monitor
Therapy
  • Automated external defibrillators
  • Dialysis machines and tubing sets
  • Epinephrine delivery device
  • Emergency ventilator
  • IV infusion pumps
  • Safety needles
  • Insulin infusion catheters
Diagnostic
  • Diagnostic ECG machine
  • Whole-blood assay analyzer
Info Management
  • Anesthesia record keeping system
  • Resource tracking system
  • Clinical encounter system
  • Vital signs PDA documentation
Physician Participants
  • Anesthesiologists
  • Cardiologists
  • Family-practice physicians
  • Intensivists
  • Pulmonologists
  • Psychiatrists
  • Urologists
Nurse Participants
  • Critical-care units
  • Dialysis
  • Floor
  • Nurse anesthetists
  • Nurse practitioners
  • Pain management
  • School
  • Telemetry
  • Urology
Technicians / Pharmacists / Allied Health
  • Biomed / Clinical engineers
  • Pharmacists
  • ECG technicians
  • Paramedics
The Eclipse Process
How we work
1
Phase 1
Planning & Research
Strategic in nature, this phase focuses on estimation and projections while at the same time performing necessary research. We study the big picture to make sure we have a complete understanding of what will make your project successful.
2
Phase 2
Concept Development
Ranging from sketches and wireframes to 3D printed models, this phase is where the output of the research and planning is realized into concepts of varying fidelity that support testing and verification.
3
Phase 3
Refinement
Then we focus on the small details - the critical elements that turn a good idea into a profitable business opportunity are refined using the feedback and test data collected in the development phase.
4
Phase 4
Finalization & Delivery
At this point all documentation is finalized and locked down. Then all artifacts are prepared for transfer to the client.
related projects

Product solutions that have a strong focus on Human Factors Engineering.

NanoDx Handheld & Console
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NanoDx Handheld & Console
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Claros Diagnostics
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Claros Diagnostics
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AcceleDent Optima
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AcceleDent Optima
Sinking Our Teeth Into A Uniquely Challenging Orthodontic Project
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Atentiv
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Atentiv
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Echo Therapeutics
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Echo Therapeutics
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Normatec Recovery
Ruggedized Design
Normatec Recovery
A rugged design helps athletes recover faster with this award winning device
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